Shipping policy
Shipping Policy
Thank you for shopping at pows.store. We are committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
We ship worldwide. Estimated delivery times vary by destination:
- Worldwide: 7–21 business days
Please note that these are estimates only. Actual delivery times may vary due to carrier delays, customs processing, or circumstances beyond our control.
Tracking
Once your order has been shipped, you will receive an email with your tracking number. You can use this to track your order online. Please allow 3-5 business days for tracking information to become available.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. We recommend checking with your local customs office for more information.
Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us at support@pows.store. We will investigate the issue and work with you to find a solution.
Contact Us
If you have any questions about your shipment, please contact us at support@pows.store.